Delivering Wall Beds Since 1993
CUSTOMER SUPPORT01752 511111
OR DROP US AN EMAIL: info@wallbeds.co.uk
Wall Bed FAQS
Need Help? Then Contact Our Friendly Customer Support Team
CALL US: 01752 545986 – EMAIL US: info@hideaway.co.uk
Understanding Wall Beds
Helpful answers to common questions, designed to help you choose the right space-saving solution with confidence:
A wall bed (also known as a Murphy bed) is a fully engineered bed designed to fold neatly away into cabinetry or against the wall when not in use. This allows you to maximise valuable floor space during the day while still enjoying a full-size, comfortable bed at night.
Modern wall beds are carefully engineered for smooth, safe operation and are suitable for everyday sleeping, providing the comfort and support of a conventional bed while transforming a room into a flexible, multi-purpose living space.
Wall beds are ideal for home offices, guest rooms, studio apartments, or any area where space needs to work harder without compromising comfort or style.
In most cases, yes. We offer a wide range of wall bed sizes from Single through to King Size, available in both vertical and horizontal orientations, allowing solutions for rooms with different layouts, ceiling heights, and space restrictions.
Whether you are working with a compact spare room, home office, or apartment, there is usually a configuration designed to maximise the available space.
Full dimensions for each model can be found on our product pages, and our team will be happy to review your room dimensions and advise on the most suitable option for your space. We are also happy to review room photos or plans to help confirm suitability before purchase, providing additional reassurance before making a decision.
We offer two main types of space-saving solutions, allowing customers to choose between complete furniture systems or more flexible installation options depending on their project requirements.
Space Saving Furniture
Complete, ready-designed cabinet systems incorporating a wall bed within finished furniture. These solutions provide an all-in-one package, combining sleeping space with integrated cabinetry for a clean, seamless appearance ideal for bedrooms, home offices, and multi-purpose living areas.
Wall Bed Mechanisms
Standalone wall bed mechanisms supplied without cabinetry. These are suitable for competent DIY installation or integration into custom-built furniture by a joiner, designer, or one of our approved stockists, offering greater flexibility for bespoke or space-specific projects.
Whether you are looking for a simple space-saving solution or a fully integrated fitted furniture installation, our team will be happy to guide you toward the most suitable approach based on your space, design preferences, and installation requirements.
Comfort & Everyday Use
Yes. Hideaway Beds are designed for everyday sleeping, not occasional use.
Many of our systems feature sprung slatted bases that provide ergonomic support comparable to a traditional bed frame. When paired with a suitable mattress, a wall bed offers the same level of comfort and support you would expect from a conventional bed.
In fact, many of our customers use their Hideaway Bed as their main bed every night, benefiting from full sleeping comfort while retaining valuable floor space during the day. Choosing the correct mattress is key, and our team will be happy to advise on suitable options to ensure optimal comfort.
Yes. All Hideaway Beds include quick release retaining straps, allowing bedding, pillows, and duvets to remain securely in place when the bed is folded away.
Unlike sofa beds or futons, where bedding typically needs to be removed and stored each day, a wall bed can be closed fully made up. This makes everyday use quick and convenient, allowing the room to transition effortlessly between sleeping and living space in seconds.
Simply lower the bed at night and it is ready to use immediately, providing a level of convenience similar to a permanent bedroom while retaining valuable daytime space.
No. Hideaway Beds are designed for smooth and effortless operation. The assisted lifting mechanism counterbalances the weight of the bed and mattress, allowing it to be opened and closed in a controlled and comfortable manner.
Most users can operate the bed with minimal effort, often using one hand, making it suitable for everyday use across a wide range of households.
We offer both gas-assisted and spring-balanced mechanisms across our range. Spring-balanced systems provide additional versatility, as the tension can be adjusted by adding or removing springs to suit different mattress weights and user preferences.
Once correctly adjusted, the mechanism is balanced specifically to the mattress weight, ensuring optimal ease of operation and long-term performance.
Hideaway Beds are designed with assisted mechanisms that provide smooth, controlled operation, making them suitable for use by a wide range of users, including older individuals.
The counterbalanced system supports the weight of the bed throughout movement, allowing it to be opened and closed comfortably with minimal effort. The controlled movement of the mechanism helps ensure predictable and safe everyday operation.
As with any household furniture, we recommend sensible operation, and younger children should be supervised by an adult when opening or closing the bed.
Safety & Reliability
Yes. Safety is a key consideration in the design of all Hideaway Beds.
Our wall beds use carefully engineered, counterbalanced mechanisms with integrated dampers to ensure smooth, controlled movement when opening and closing the bed. Once correctly installed and securely fixed to the wall, the bed remains stable during operation.
The assisted mechanism controls the movement of the bed at all times, meaning it will not suddenly drop or slam shut, even if released during use. This provides safe, predictable operation for everyday household use.
Our mechanisms are contract-grade and tested for thousands of opening and closing cycles, ensuring long-term reliability and consistent performance over many years of use.
As with any furniture, we recommend responsible operation and that children are supervised by an adult when opening or closing the bed.
Hideaway Bed mechanisms are contract-grade and tested to 10,000 opening and closing cycles, equivalent to nearly 30 years of nightly use in a typical home environment.
All mechanisms are supplied with a 5-year warranty, and with normal household use they are expected to provide reliable performance for many years beyond this period. Our systems are engineered for long-term everyday use rather than occasional use, making them a durable and dependable alternative to traditional space-saving furniture.
With correct installation and normal use, many customers can expect their wall bed to remain in service for well over a decade.
Installation & Practical Considerations
In most cases, yes. Wall fixing is required to ensure safe and stable operation and to prevent the unit from tipping forward when the bed is lowered.
Installation uses standard furniture fixings similar to those used for fitted wardrobes or kitchen units and, when installed correctly, does not cause structural damage. Any fixing points can typically be made good if the furniture is removed in the future.
We also offer selected freestanding and alternative fixing options within our range. If wall fixing may be a concern, please contact our team and we will be happy to advise on the most suitable solution for your space.
Our team can also advise on appropriate fixing methods for different wall types, including plasterboard, masonry, and timber stud walls, helping ensure a safe and secure installation regardless of property type. For added peace of mind, we work with experienced flat-pack installation specialists who are familiar with our products, wall constructions, and required fixings. Using a recommended installer helps ensure the bed is assembled and secured correctly, providing safe, reliable operation from day one.
Most customers choose professional installation via one of our recommended specialist partners, ensuring the bed is safely assembled, correctly adjusted, and securely fixed for smooth long-term operation.
Alternative installation options are also available depending on the product and your level of experience:
• Installation by one of our recommended professional installers (subject to location)
• Installation by your own carpenter or fitter
• Self-installation for suitable DIY systems
Some systems can be assembled in as little as two hours by competent DIY users. However, as wall beds are precision-engineered furniture requiring secure fixing, professional installation is generally recommended for optimal performance and peace of mind.
While our recommended installation partners specialise in assembling supplied furniture systems, we also support fully customised projects through our nationwide network of approved stockists and key trade customers.
If you are looking for a bespoke installation or a solution tailored specifically to your room layout, our stockists can provide a complete service including design, supply, and professional installation to suit your individual requirements. Many work closely with customers throughout the design process, helping to plan layouts, finishes, and storage solutions, and in many cases can carry out site visits to assess the space and ensure the best possible outcome.
In addition to working with Hideaway Bed systems, many of our stockists offer wider interior solutions such as fitted storage, cabinetry, and furniture for other areas of the home. As a result, customers often continue working with the same specialist for future projects, benefiting from consistent design and workmanship throughout their property.
This approach allows greater flexibility in finishes, layouts, and room integration while maintaining full compatibility with Hideaway Bed systems. Our team will be happy to guide you to the most suitable partner based on your location and project needs.
Wall beds require very little ongoing maintenance and are designed to provide reliable, hassle-free operation for everyday use.
Occasional checks of fixings and general care, similar to standard household furniture, are typically all that is required to ensure long-term performance. To make this straightforward, each order is supplied with a handover document outlining simple care and maintenance guidance, helping you keep your wall bed operating smoothly for years to come.
Our team remains available should you ever require advice, support, or replacement parts in the future, providing continued peace of mind throughout the lifetime of your product. Many customers comment positively on the level of aftersales support we provide, as we carry out follow-up contact after installation to ensure everything is operating correctly and that you are completely satisfied with both the product and service received.
We believe in supporting our customers long after delivery, offering a professional and personal aftersales service rather than treating customers as simply another order.
In most cases, wall beds can be dismantled and reinstalled in a new property, subject to the suitability of the new room and wall construction.
We appreciate that customers’ circumstances can change over time and that moving home is a normal part of life. Many customers understandably wish to protect their investment, and wall beds can often move with you, allowing you to continue benefiting from the product in your new property.
Should you relocate in the future, our team can provide guidance and advice on dismantling, transportation, and reinstallation. We are also able to supply technical documentation, including previous or archived installation guides where required, helping to make the process as straightforward as possible.
Where appropriate, we can also recommend installers or stockists who may be able to assist with safe reinstallation, providing additional reassurance and continuity of support. In the unlikely event that replacement components, fixings, or additional parts are required over time, these can generally be sourced through us, and our team will always do their best to assist in keeping your wall bed operating safely and reliably.
Lifestyle Benefits & Investment Value
A wall bed can be a valuable investment by helping transform a single-purpose room into a flexible, multi-functional living space.
By allowing a home office, living area, or spare room to quickly convert into a comfortable bedroom, a wall bed effectively creates additional usable space without the need for costly extensions or renovations. This added versatility is increasingly attractive to modern buyers, particularly with the continued growth of hybrid working and flexible living arrangements.
For homeowners, this can enhance overall property appeal and functionality, while for rental or holiday accommodation it can increase sleeping capacity and letting potential. Many customers view a wall bed as a long-term investment that improves how their homes work today while adding future value and adaptability.
In many cases, a wall bed allows homeowners to gain an additional practical bedroom without permanently sacrificing living space.
Wall beds can be used in far more locations than many people initially expect. While they are commonly installed in guest bedrooms, home offices, and studio apartments, their versatility allows them to transform almost any space into a comfortable sleeping area when required.
Typical applications include:
• Guest bedrooms
• Home offices
• Studio apartments
• Holiday lets & Airbnb properties
• Student accommodation
• Hotels and staff accommodation
However, we are often pleasantly surprised by the creative ways customers choose to use our products. Hideaway Beds have been installed in a wide variety of unique spaces including garden rooms, shepherd’s huts, canal boats, camper vans, holiday lodges, annexes, loft conversions, home gyms & work out studios, and even compact coastal cabins.
Ultimately, the possibilities are limited only by imagination. Wherever space needs to work harder, a wall bed can provide a practical and comfortable solution without permanently dedicating the room to sleeping.
If you have an unusual space or project in mind, our team will be happy to discuss possible solutions and help explore what may be possible.
Finance & Purchasing Options
Yes. We offer interest-free finance options through our finance partner, DivideBuy, allowing you to spread the cost of your purchase with manageable monthly payments.
Finance options are available at checkout, subject to approval. Full details, eligibility information, and examples of available payment plans can be found on our finance page here.
Should you prefer to pay upfront, we offer a range of convenient payment options including card payment (AMEX and Apple Pay accepted), PayPal, or BACS bank transfer.
Trade Customers
Yes. Hideaway Beds have been supplying wall bed hardware and space-saving solutions to trade customers for over 30 years, supporting a wide range of residential and commercial projects.
We regularly work with joiners, designers, architects, developers, furniture manufacturers, and installation specialists, and our products are often specified within larger project tenders where reliable, space-efficient solutions are required. Whether you are sourcing for a single installation or managing larger quantity orders, we are happy to collaborate and support projects of all sizes.
We provide detailed technical information, specification guidance, and competitive trade pricing, along with ongoing support throughout the planning and installation stages. Trade customers also benefit from access to technical documentation and practical advice to help ensure successful project delivery.
We actively welcome long-term relationships with trusted trade partners. As part of this collaborative approach, we are often able to refer customers seeking bespoke design or installation services to our trade network, helping create ongoing opportunities and mutual benefit.
If you are interested in working with us or opening a trade account, our team would be pleased to discuss your requirements and provide further information.
Yes. We offer payment terms for eligible trade customers through our partner, Two, allowing businesses to place orders quickly without upfront payment.
Simply enter your company details at checkout and Two will issue an invoice directly to your business with agreed payment terms, helping to streamline purchasing and support cash flow management. Approval is handled directly by Two during checkout, providing a fast and straightforward process.
Read more here
Why Choose Hideaway Beds
Hideaway Beds have specialised exclusively in space-saving solutions since 1993, combining decades of experience with carefully engineered products designed for long-term everyday use.
We pride ourselves on taking a consultative approach, working closely with customers to ensure the most suitable solution is chosen for their space, lifestyle, and individual requirements. Whether you are furnishing a guest room, home office, or bespoke project, our aim is to provide practical solutions that work reliably for years to come.
Our products incorporate proven, tested mechanisms supported by professional installation guidance and comprehensive aftersales care. From initial enquiry through to installation and beyond, our team remains available to offer advice, technical support, and ongoing assistance whenever required.
Customers purchase with confidence knowing they are supported by independent, verified feedback via Reviews.io, along with a long-established reputation built on product quality, service, and customer support.
At Hideaway Beds, we believe in supporting our customers long after delivery — providing reassurance that you are investing not only in a product, but in a solution backed by experience